Maasland Relocation

We are available by phone from Monday to Friday from 09:00 – 12:30 and 13:30 – 17:00.

You can visit us during our walk-in hours from 13:30 – 17:00.

Our office is located at Wilhelminasingel 57 in Maastricht. Paid parking is available in front of the office.

The contact details of your landlord or property manager are stated in your rental agreement.

For questions about your property, you can contact them directly.

Subletting is not allowed unless you have obtained prior written permission from the landlord.

This is only possible with permission from the landlord.

In most cases, a new rental agreement will be drawn up.

The rental agreement also states the maximum number of occupants allowed. It is not permitted to exceed this number, either in terms of occupancy or municipal registration.

Pets are not allowed unless the landlord has given prior written permission.

If you wish to keep a pet, you must always check this with the landlord in advance before responding to a property.

Whether you are eligible for housing allowance depends on your personal situation, such as your income, age, and the rent level.

We cannot determine whether you are eligible and cannot provide any guarantees.

If a property may qualify, we will indicate this in the listing as "housing allowance possible".

For the most up-to-date information and a personal calculation, please refer to the website of the Dutch Tax Authority.

BsGW collects municipal and water authority taxes, such as waste collection and water treatment. These costs are not included in the rent and are charged separately.

Non-self-contained living space (student room / group homes)

If you rent a non-self-contained living space (student room) or live in a 'group home', the assessment will often be sent to the owner of your property. The owner is entitled to charge part of the costs (user charges) to the tenants (users). Not every owner will actually pass on these costs to the tenants, but if the owner chooses to pass on the costs, you are obliged to pay these costs.

Independent living space (apartment, studio, etc.)

As a tenant of an independent living space (apartment, studio, etc.) you receive an annual personal assessment and you are also responsible for paying these taxes to BsGW.

Submit an objection

If you believe that the assessment should be addressed to someone else (for example to the owner of the building or to another resident), you can contact BsGW and submit an objection to this assessment. Please note: submitting an objection does not grant a postponement of payment.

Apply for remission (only for independent living spaces)

You can apply for remission on the basis of inability (if you earn little and have little assets). To qualify for this, you must complete a number of forms, which you can request on the BsGW website.

Please note that the person to whom the assessment is addressed is also responsible for payments to BsGW. Since BsGW has a fairly strict collection policy, we advise you to pay on time, request a waiver or submit an objection to avoid unnecessary increases and fines.

Mail for the landlord: deliver to Maasland Relocation

If you have received mail intended for the owner/landlord, you can deliver this mail to Maasland Relocation. We ensure that the mail reaches the landlord.

Mail from previous tenant: return to sender

Do you receive mail from old or unknown tenants? Clearly write 'Return to sender' on the envelope, cross out the address and drop it in the orange mailbox in your area.

Don't leave mail lying around

Do not leave mail that is not intended for you, as it may contain bills that must be paid within a set payment term.